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We use the United States Postal Service
(Priority Mail)
and (Media Mail)
for shipping your items.
We only ship within the United States of America.
We have been
asked about shipping to other places. We are not able to at this time.
Possibly in the future we will do this.
Please be sure to enter your mailing
information correctly so you can enjoy your products as quickly as possible.
Please contact us if you have questions or are wondering about another form of
shipping or pick-up. Email us at
contactus@homeschoolliving.com.
Please allow
24 - 48 hours for processing after receipt of payment, (Not including Weekends
or Holidays) and allow 3 - 14 business days for delivery after processing.
After purchasing a
product by credit card, make sure to follow the directions to come back to our
site. This will complete the order. If you have any problems, email us, we
will fix it as quickly as possible!
PRIORITY MAIL RATES
These are our Priority
Mail shipping rates. This includes
shipping and handling. We are trying to keep our rates reasonable for you.
Priority
Mail Shipping and Handling
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Up to 1 lb.
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$6.00
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Up to 2 lbs.
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$8.00
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Up to 3 lbs.
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$9.00
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Up to 4 lbs.
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$10.00
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Over 4lbs.
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$13.00
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MEDIA
MAIL RATES
Media Mail is a
special class service provided by the
US
postal service and can be used for shipping computer software and our other
products except for
our JAX Games, and project kits.
If you are
ordering our Jax Games or or project kits you will need to choose Priority
Mail as the way you ship. Media Mail
is not zone based which means it is a flat rate shipping service to any
destination in the
U.S.
All Media Mail packages are shipping with delivery confirmation where
available.
Media
Mail is not sealed against postal inspection. Regardless of physical closure,
the mailing of articles at Media Mail rates constitutes consent to postal
inspection of the contents.
MEDIA
MAIL IS SLOW: This is a slow way to ship a package. Many times the package
is delivered in 7-10 days but it can also take 4-6 weeks for delivery.
WE
MAKE NO GUARANTEE OF DELIVERY TIMES.
Media Mail Shipping
and Handling
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0 to 1 lb.
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$4.00
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6.01 to 8 lbs.
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$5.75
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1.01 to 2 lbs.
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$4.25
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8.01 to 10 lbs.
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$6.00
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2.01 to 3 lbs.
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$4.50
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10.01 to 12 lbs.
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$6.50
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3.01 to 4 lbs.
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$4.75
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12.01 to 15 lbs.
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$7.00
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4.01 to 6 lbs.
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$5.25
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15.01 lbs. and over
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$7.95
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Residents of Missouri will be charged sales tax
as stated by law.
We are happy to have you visit our site at this
time. We offer Pay Pal as one way of paying.
We are also
accepting checks, now! You will need to send your check to the address listed.
Echo Enterprises
P.O. Box 54
Weston, Missouri 64098
Once your check has cleared, we will
send you your items.
We offer
a discount of $3.50 when your order is $50.00, or above.
We hope
to have what you are looking for, when you are looking for it. Sometimes,
however we might be out of something. We will let you know. Thank you, and
have a good time while visiting our site.
Our Return Policy:
Computer Software and
Movies :
All Sales Should be
Considered Final. Returns will only be accepted under the following conditions:
1. If you have not opened
the box, you can return the product to us for refund, credit or
replacement within 15 days, no questions asked.
2. If the product will not work
on your computer, you may return it to us for refund, credit or replacement
within 15 days of receipt. You must return the product to us undamaged
AND in perfect condition. The product must be unregistered, and with all
manuals and enclosures that shipped with the product. If it is a Retail Box
product, you must return it in a protective cardboard box or other similar
shipping carton like the one we used to ship it to you originally. Damaged
and/or incomplete products are subject to restocking fees of from 10% to 50%.
In cases of major damage or abuse, the product may be refused. Please
note: Shipping charges are NOT refundable.
To avoid costly
returns, check the System Requirements for each title. Be sure you have at
least all of the system requirements before ordering. If there are any
questions, please contact us before you order. In cases of return, you
must obtain an RMA number prior to returning the product. Email
sales@homeschoolliving.com with Your Name, Your Order Number (invoice number
on your invoice), the title of the product, and the specific problem you have
encountered. Products returned without an RMA number will not be accepted and
a credit will not be issued. If we have sent you an incorrect product by
mistake, we will replace it with the correct product at no cost to you. Call
us or Email sales@homeschoolliving.com for a replacement shipment. We will
include a prepaid return mailer in your replacement shipment that you can use
to return the incorrect product to us.
Books and Games:
Refunds are available
for books and games only if the products are returned to us in new,
unused condition within 15 days from the shipping date shown on the
sales receipt . We do not give refunds on used looking books and opened games.
If the item is defective, we will replace it at our expense. We are not
responsible for any damage that might occur in shipping the returned items
back to us so please make sure to adequately pack the merchandise being
returned to us. No refunds are given for merchandise returned in unsaleable
condition. This includes merchandise damaged in transit. If the product value
exceeds $50.00, we recommend shipping it with insurance.
Returns must include your name,
address and a brief explanation of the reason for the return. Please send a
copy of your sales receipt, also. Please note that in most cases, we do not
refund the shipping and handling cost. We refund the shipping and handling
cost only if the product you received was defective or was not the correct
product that you ordered.
Stackpole Publishing
does not accept returns unless damaged in
shipping.
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